Product and order questions
Email [email protected] or call our US line on +1 (206) 750-9850. Include your order number if you have one. For sizing questions, tell us which item you are considering and the relevant pet measurements.
Returns and delivery problems
Contact us before sending an item anywhere. We will review your order and provide the appropriate instructions. For damaged, incorrect or incomplete orders, include a description and photos where possible.
Our business address
Giddy Pets Ltd, 3 South Street, Ramsbottom, Bury BL0 0AJ, United Kingdom. This is our trading/contact address; it is not an automatic returns destination. Our support team is UK-based.
Still need help?
Email us any time, or call our US line and leave your email for a reply.